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Points to Look for When Choosing an e-Return Intermediary for Income Tax e-Filing
Written by Gagandeep Arora - Printed on - Date - 17th Jan 2025
TaxManager is a Registered ERI with ERI ID ERIP008893
When selecting an e-return intermediary for income tax e-filing, it's essential to consider several factors to ensure security, accuracy, and efficiency. Here's a checklist to help you choose the right intermediary:
1. Registration and Authorization
• Ensure the intermediary is registered with the Income Tax Department as an authorized e-return intermediary.
• Verify their credentials and certification on the official income tax e-filing portal.
• Verify their credentials and certification on the official income tax e-filing portal.
2. Reputation and Experience
• Look for intermediaries with a proven track record in handling tax filings.
• Check online reviews, ratings, and testimonials from other users.
• Evaluate their experience in managing complex tax scenarios (e.g., business income, capital gains).
• Check online reviews, ratings, and testimonials from other users.
• Evaluate their experience in managing complex tax scenarios (e.g., business income, capital gains).
3. Data Security and Confidentiality
• Confirm that the intermediary uses secure platforms (e.g., encrypted systems) to protect sensitive personal and financial information.
• Review their privacy policy and ensure they comply with data protection laws.
• Review their privacy policy and ensure they comply with data protection laws.
4. Ease of Use
• Choose an intermediary that provides a user-friendly platform or process for filing returns.
• Check whether they offer digital signatures, Aadhaar-based verification, or other seamless e-verification options.
• Check whether they offer digital signatures, Aadhaar-based verification, or other seamless e-verification options.
5. Services Offered
• Ensure the intermediary provides end-to-end services, including tax calculations, document uploads, and response to notices.
• Look for additional features such as tax planning advice or live support.
• Look for additional features such as tax planning advice or live support.
6. Accuracy and Timeliness
• Evaluate their system or process for ensuring accuracy in computations and form filling.
• Confirm their ability to meet deadlines and provide timely updates.
7. Cost and Pricing Transparency
• Compare the pricing structure of various intermediaries to find one that fits your budget.
• Avoid intermediaries with hidden charges or unclear pricing policies.
8. Customer Support
• Check the availability and quality of customer support (e.g., live chat, email, or phone).
• Ensure they provide assistance for resolving issues or answering queries promptly.
9. Compatibility
• Ensure their platform is compatible with your financial tools, such as accounting software or spreadsheets, for easy integration.
10. Post-Filing Support
• Check whether the intermediary assists with post-filing services like tracking refund status, revising returns, or responding to queries from the tax authorities.
Additional Tips:
• Opt for intermediaries with a clear refund and correction policy in case of errors or technical issues.
• Avoid intermediaries that promise guaranteed refunds or provide false assurances of legal loopholes.
By carefully assessing these factors, you can choose a reliable and efficient e-return intermediary for your income tax filing needs.
